FAQ
About INK E-SALE
Currently, we sell our products on Amazon.com, for more information, please check INK E-SALE on Amazon. And we will start to sell on inkesale.com in the near future.
Go to CONTACT US by leaving us message.
Products sold by INK E-SALE are guaranteed by 24-month Warranty. If you receive any defective product, please contact our customer support for replacement or refund. The applicable warranty period (24 months) starts from the order date. The warranty policy has no conflict with Amazon warranty requirement.
Yes, as a member of us, we have special deals hand-picked for you. Click on the "FEATURED DEALS" on the Home Page.
Click on “Forget my password” when you Log in and enter your e-mail address, then you will an email with a new password.
Absolutely yes! You just need to create an account with an e-mail as indicate and you will have a permanent free account for your own!
Yes we have. Go to home page. If you did not place an order from us before, click on "I WANT TO REVIEW" to send an application. If you did place an order from us and had an order id, click on "SUBMIT REVIEW".
When you submit a review application, we will look up your Amazon customer profile. You will receive an e-mail notification once your application is accepted. And we will contact you with more detailed information, such as claim code information, in private.
So far we have no retail site except USA. We would plan to expand our business around the world and be happy to share this news to our loyal customers in the future.
About Product
Ink is used for ink-jet printer and is liquid. While toner is used for laser printer and is dry, powdered ink.
Page yield is the number of pages (at 5% coverage) a cartridge can print under given circumstances.
No, the cartridges can’t be filled.
Try to print until printing gets lighter and fades. After that, you can get more pages if you gently shake the cartridge horizontally.
Cartridges are designed to fit many different models and brands of printers. Please don’t worry if you find the printer name is not listed on the package you receive. For further information, you can go to product detail page or contact us to double confirm.
Technology Support
